How Visionect Slashed Vendor Questionnaire Response Time from Days to Hours with RequestFX

Background

Visionect is a global leader in e paper technology, offering ultra low power digital display solutions that optimize the modern workplace. Its flagship brand, Joan Workplace, provides a comprehensive platform for meeting room, desk, and asset booking, visitor management, and digital signage. The award-winning Joan meeting room schedulers are known for being cable free and exceptionally energy efficient. The Joan Workplace platform is trusted by millions of companies worldwide, including numerous Fortune 500 corporations.

Working with clients at this level means Visionect must meet strict security and compliance standards. As a result, their sales team was constantly buried in detailed vendor questionnaires: RFPs, RFIs, security assessments, and due diligence forms. While necessary, this process was becoming a major drag on the company's resources.

The Challenge: A Bottleneck Costing Weeks of Time

Responding to security questionnaires had become a serious bottleneck for Visionect. The team was sinking weeks of time each month into the manual, repetitive work of completing these forms.

Each new request kicked off the same painful cycle: digging through old documents, copying and pasting answers, and chasing down experts for input. This wasn't just an administrative task; it was pulling the CTO and other senior leaders away from high-impact, strategic work.

Collaboration was a mess of spreadsheets and chaotic email threads, leading to version control nightmares and the constant risk of missing a deadline. Turnaround times stretched to several days for a single questionnaire. The process was slow, inefficient, and stressful. Visionect knew they needed a better way to handle these critical sales documents without burning out their top talent.

The Solution: AI-Powered Automation

Visionect found its answer in RequestFX, an AI-powered platform designed to eliminate the pain of responding to RFPs and questionnaires.

The platform acts as a central brain for all of Visionect's security and compliance knowledge. It uses the company's past responses and documentation to instantly generate accurate answers, ending the need to rewrite the same information over and over. Instead of spending days on a questionnaire, Visionect could now produce a complete first draft in a matter of minutes.

The best part? Getting started was a breeze. The entire team was onboarded and seeing value within a single day. Thanks to the platform's intuitive design, no formal training was needed. Sales, engineering, and security could immediately log in and start working together in one streamlined workspace. They could assign questions, review answers, and approve the final document without ever leaving the platform. RequestFX was a true "plug-and-play" solution that delivered results instantly.

“It saves up to a week of time per month just for me.”
— Luka Birsa, Co-founder & CTO, Visionect

Results & Benefits

By switching to RequestFX, Visionect transformed its vendor questionnaire process overnight. The impact was felt across the entire company:

• Lightning-Fast Responses: Turnaround time was slashed from days to hours. What once took a team days of coordinated effort is now often completed in a single morning, impressing prospective clients and speeding up the entire sales cycle.
• Freed Up Weeks of Leadership Time: Automation gave Visionect’s senior leaders their time back. The CTO alone regained nearly a full week of productive time every month, allowing him to focus on innovation instead of paperwork.
• Never Miss a Deadline Again: With a centralized dashboard and real-time progress tracking, the team gained complete visibility into every questionnaire. Smart reminders and a clear overview of what's done and what's pending eliminated last-minute scrambles and ensured deadlines were always met with time to spare.
• Effortless Collaboration, One Source of Truth: No more messy spreadsheets or endless email chains. RequestFX became the single source of truth, allowing contributors to work together seamlessly. Clear assignments and in-app approvals kept everyone aligned and accountable.
• Instant Adoption, Zero Training: The platform’s user-friendly interface meant Visionect saw an immediate return on investment without the usual enterprise software headaches. The team was up and running on day one, with no need for costly or time-consuming training.

Conclusion: From Bottleneck to Competitive Advantage

With RequestFX, Visionect turned a tedious, time-consuming chore into a streamlined, efficient part of its sales process. The company has reclaimed weeks of valuable leadership time and now responds to RFPs and security questionnaires with speed, confidence, and accuracy.

What was once a frustrating bottleneck is now a smooth operation that helps strengthen client relationships and accelerate growth. For Visionect, RequestFX isn't just a time-saver; it's a strategic advantage that keeps their sales process moving and their team focused on what they do best—building the future of the modern workplace.